01 May 2012

Check Yoself

hello boys and girls (and all...you...others? out there)

straying a bit from the immediate theme of the bloggity blog blog, i have a story to tell.
a curious thing happened at l'hotel this past weekend. maybe i was bothered, sour and surly at the fact that i inconveniently had to work Friday, Saturday and Sunday afternoon (thus missing a grand portion of Festival), or maybe the cause was my insistence on promoting personal responsibility. Either way. here's a story for y'ens.

i have pet peeves. and i've been known to be a jerk sometimes. to be fair, yeah. i can be a jerk, but usually it is because i'm calling someone out. some of y'all might call it 'being real'. i call it...taking preventative measures.



(sidebar: uh oh.  i found out how to embed photos...this is bad news bears.)

back up

story time:

i'm behind the desk at work, doing what i do, when a visibly agitated lady storms up to the desk.


Lady: excuse me. there are about seven 6-year-olds in your pool and their parents are just sitting outside while the kids are just going nuts! They are jumping in the pool! They're splashing water all over the ground! It is ridiculous!

Me:  yes ma'am. i can see how this can be upsetting. have you spoken with the parents outside?

Lady in a crescendo-ed anger Like hell, i will! It isn't my job to tell these people that!

Me calmly:  Well, ma'am...it seems that you're having an issue with the parents and their children, not with me. I'll gladly speak with them, but for future reference i encourage you to speak with the source of the problem rather than avoiding it.

...to which she storms away.

i'm pretty sure i'll be getting written up for that. que sera sera.  but honestly, i've been at the hotel for nearly 2 years now and most issues i tend to diffuse are the result of a passive-type "it's my problem but i don't want to look it in the face and want someone else to fix it" attitude.
i'm sorry. i'm not okay with that.

 (getting all psychy here). we'll call her Sally

Sally's attitude encourages what we in the biz (i'm not technically in the biz) call learned helplessness. it reduces Sally's need for (and ability to activate) critical thinking skills.  with no problem solving exercise, Sally's brain goes into panic mode at the first sign of disorder.  when she's alone and conditioned to let someone else take care of her problems, Sally's brain sends signals to her heart, shuts down the already under-utilized reasoning functions and increases stress levels, potentially leading to bouts of hypertension.

Not only that, but Sally becomes a dangerously susceptible candidate for dependency, seeking everything she lacks in others.  Relinquishing her understanding of personal responsibility (owning this shit), her agitation and aggression to others could possibly increase based on their inability to fill her dependence.

it kinda reminds me of one of those directv commercials.

Just a thought.

Every effect has a cause...

Peace,
Daytona

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